Disturbing news for their clients:
From TGDaily: Minneapolis (MN) – As a high-profile lawsuit against Best Buy’s Geek Squad technical support service gets ready for court, a new employee confession has come through detailing one of the company’s more questionable policies. The lawsuit, filed in Hennepin County, Minnesota, claims that when a computer comes into a Geek Squad center, the employees comb through personal files and sometimes copy lewd or other content over to their own personal flash drive.
Having been in this business for over 25 years, we can attest that we’ve encountered some very sensitive information over the years. But the mark of a true professional is that they know when to keep their mouth shut (and their flash drive in their pocket) and they know when a matter should be brought to the attention of the business owner.
As consultants, our reputation IS our livelihood and we aren’t about to risk our livelihood by doing juvenile things like copying MP3 files, rooting through personal correspondence, or browsing through your photos. It’s all part of our “business computing” philosophy.